About Us
CenterServ has been guiding business to success for over 10
years, and has distinguished itself from competitors through our singular
commitment to you, the customer.
The Customer First mission is simple: Unparalleled Support.
We're
committed to providing you excellent service and support, unmatched in the
industry. It's the key to our success, and yours. We're so passionate about it,
we created the Customer First program, a company-wide initiative designed to
protect you from online hazards that might affect your site and
business.
New programs are constantly being introduced through Customer
First to stay on top of demanding industry challenges and changes. In an
industry where change is constant, we also rely heavily on your feedback to make
sure customer concerns and ideas are being heard and addressed. Here are current
programs initiated to fulfill the Customer First promise; unparalleled support:
Welcome Mission
We send every new member a welcome kit that contains
everything you need to get started and then follow-up with a phone call to
answer any questions you might have.
Phone & Email Support Center
24/7/365 Phone and email support from
our internal team of certified professionals cross-trained in sales, customer
service and technical support-with CenterServ you're never outsourced to 3rd party
support.
CenterServ Spam & Virus Protection
Protecting you and your website is
critical. With CenterServ's Protectit! program, you're protected from tedious spam
and debilitating virus attacks through state of the art filters and
security.
Infrastructure
Ultra high-quality connectivity, networking gear, climate
control, security and power systems monitored 24/7/365 from our state-of-the-art
network operations center.
Partners
In business, you don't partner with just anyone. See how our
alliances with industry leaders help us offer premier hosting and business
solutions as well as products and tools that enhance our core service
offerings.
Hosting Solutions
Shared and Dedicated hosting solutions to support all
online scenarios and business models; from personal and family related websites
to high traffic, media rich ecommerce sites.